Important Safety Recall Update

Thank you for recently completing the voluntary product safety recall repair, conducted in partnership with the U.S. Consumer Product Safety Commission (CPSC), on your ZLINE Professional Gas Range.

It has come to our attention that some of the repairs were not performed correctly and did not prevent dangerous levels of carbon monoxide from being emitted from the oven. Carbon monoxide can cause serious injury or death.

At ZLINE, our top priority has been (and always will be) ensuring the safety of you and your family.

Therefore, ZLINE is requesting all customers who have completed the voluntary product safety recall repair stop using their ovens immediately.

Free Replacement Range

Owners of ZLINE gas ranges may choose to receive (i) a free new replacement unit that has been repaired, tested, and confirmed as safe; or (ii) an equivalent ZLINE model for free. An equivalent model can be either a gas or a dual fuel range.

For dual fuel ranges, the cooktop is gas-powered, while the oven is electric-powered. ZLINE dual fuel ranges have higher electrical ratings (240 VAC) than gas ranges (120 VAC) and come with a 4-prong NEMA 14-50P (50 AMP) plug that requires a NEMA 14-50P electrical outlet in order to operate.