Contact Us

Our qualified Customer Experience team is dedicated to ensuring you have nothing short of an excellent experience. 

There may be delays in response times as we work to gather all necessary information to best assistyou. Currently, the average response time for cases and callbacks is 2-3 business days. Here are some helpful suggestions to expedite your case: 

  • If using the Customer Experience Portal, please do not submit more than one case. This may prolong the handling of your initial inquiry.
  • If calling, please request a callback. This allows us to process your request in the timeliest manner. 
  • For warranty claims, please have your serial number on hand. This helps our team assist you as quickly as possible.  

At ZLINE, your satisfaction is our top priority. We greatly appreciate your patience and look forward to helping you.

PRODUCT TROUBLESHOOTING

For troubleshooting your ZLINE product, please reference Product Manuals.

FREQUENTLY ASKED QUESTIONS

For answers to commonly asked questions, please view our FAQs page.

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ALL SALES & SERVICE INQUIRIES

Need phone assistance? 
We’re here to help! 

Phone Service Hours:
Mon-Thur: 9:00 am -5:30 pm EST 
Friday: 9:00 am-5:00 pm EST
Sat-Sun: Closed
Nevada Corporate Office
9650 Gateway Dr. Reno, NV 89521
Nevada Showroom & Distribution
350 Parr Circle Reno, NV 89512
Ohio office & Distribution
916 Delaware Ave. Marysville, OH 43040
Tennessee Office & Distribution
427 Rowland Mill Rd. Bruceton, TN 38317