Frequently Asked Questions

Where are ZLINE appliances made?

At ZLINE, our commitment to exceptional design and performance is supported by a global manufacturing strategy rooted in precision, quality, and trusted partnerships. By working with specialized production facilities across key regions worldwide, we can thoughtfully engineer appliances that balance premium materials, purposeful design, and reliable performance—while making luxury more attainable.

Our international manufacturing network allows us to leverage advanced technologies, rigorous quality standards, and region-specific expertise. This global approach ensures every ZLINE appliance meets our exacting expectations for craftsmanship and durability, empowering us to deliver industry-leading products that reflect our promise of Attainable Luxury®—where attention to detail, elevated design, and undeniable quality are evident in every piece.

Where can I purchase ZLINE?

ZLINE products are available at several major retailers including Lowes, Home Depot, Best Buy, The Range Hood Store, and many others.

Where will my ZLINE appliances ship from?

ZLINE products are shipped from our facilities in Nevada, Tennessee, and Ohio. Your product should ship from the nearest location, dependent on availability.

Where can I see ZLINE appliances on display?

We are currently expanding our in-store availability. Please check our Showroom Map to find a location near you.

Where can I purchase ZLINE parts and accessories?

For all out of warranty parts & accessories ordering, you may visit the ZLINE Parts & Accessories Site.

What is ZLINE's return policy?

If you need to return your ZLINE product, please contact the retailer where you made your purchase. Retailers will have varying return policies.

What if my ZLINE product arrives damaged?

If your ZLINE product arrived damaged, please contact the retailer where you made your purchase. Retailers will have varying return and exchange policies.

WHAT IF I'M MISSING A PART OR A PART ARRIVED DAMAGED?

Please fill out our contact form at the bottom of the page. Our customer service department will gladly assist with any missing or damaged parts in your order.

WHAT PRODUCT WARRANTIES ARE AVAILABLE WITH ZLINE PRODUCTS?

ZLINE stands by the longevity and durability of their products, while ensuring maximum protection and peace of mind with worry-free product manufacturer warranties. For more information regarding our manufacturer warranties by product category, click here.

HOW DO I REGISTER MY WARRANTY?

Your product warranty is automatically valid from the date of purchase.

HOW DO I GET SERVICE ON MY ZLINE PRODUCT?

If you are under the ZLINE range warranty, please contact us through our Warranty Claim Form to request service on your range.

HOW DO I GET SERVICE IF MY WARRANTY IS EXPIRED?

If your warranty has expired, the ZLINE Customer Service Team will still be able to assist you with support. This will include assessing the issue and assisting with ordering the needed parts. Note: Once your warranty has expired, ZLINE will no longer cover service, labor, or parts for your product.

WHAT ARE THE CURRENT PROMOTIONS AVAILABLE WITH ZLINE APPLIANCES?

Current promotions on ZLINE appliances can be found on our Sales Promotions Page. Click here to view all active sales promotions.